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Melbourne Social Co

Melbourne Social Co

5.0(46 reviews)See reviews ↓·Melbourne

About the company

Melbourne Social Co is a digital marketing agency founded in 2011. It is an independent, female-led organisation, with Shelley as founder and Director. The agency has been operating for over thirteen years. Founded as one of the first social media agencies in Australia, it is headquartered in Melbourne and has creators based in New York and London. Its core service offering is content creation, and it provides social media strategy, digital marketing, content distribution and online community management.

What customers say

Based on genuine customer reviews

Small businesses and established brands have engaged this Melbourne social media agency for campaigns spanning FMCG, health and fashion, and the accumulated feedback points to a consistent set of strengths. Much of the praise centres on strategy, with customers describing the planning and production of content as inventive, efficient and closely matched to each brand, alongside a clear grasp of how a business wishes to be perceived.

A theme that recurs is the agency operating as an extension of in-house marketing teams, handling content creation, photography shoots and reporting with the same care as internal staff. Responsiveness features prominently, particularly the capacity to react to urgent social media updates and to keep clients across shifts in platform algorithms and emerging trends. Named team member Jas is singled out for her role in lifting engagement across a long-running partnership.

Clients also value the educational dimension of the relationship, including sessions that share findings from the sector and guidance on creating content. Authenticity and the representation of talent in campaigns are noted as priorities, as are professionalism and efficiency in ongoing work. Many engagements run beyond two years, with clients describing the team as dependable and pleasant to collaborate with on social strategy, content production and reporting.

Marketing agency
Melbourne Social Co — Customer photo

Reviews

Reviews are taken from publicly available sources.

NB
Neil Barrass19 February 2026

I've worked with the MSC on two occasions with three different brands and two categories – FMCG and Health. The team has always been a pleasure to work, fantastic at delivering a social strategy, prompt, inventive & efficient with content creation and most of all they feel like an extension of our marketing team. I look forward to working with them again!

CA
Chris Atkinson13 February 2026

Working with MSC has been a game changer for my business. I approached them from a standing start and they managed to effortlessly launch my brand. They don't just post content, they understand what is relevant and trending, ensuring every post feels fresh and new. Their ability to think of new ideas and professional output is seriously impressive. Would highly recommend!

SW
Sam Wood21 January 2026

I had the privilege of working with Shelley on MSC itself, and she has built a genuinely great agency I have no issue recommending to others. I get to see inside dozens of agencies around APAC, and MSC is one of the best.

EC
Emily Carlstrom15 January 2026

I'm so grateful I worked with Melbourne Social Co to help me launch SolBiome. My social presence was strategic, polished and genuinely professional from day one, which definitely wouldn't have happened without Jas, Shelley, Ebony and the team. Everything was so thoughtfully put together and it gave me so much confidence going into launch knowing the brand truly reflected the vision I had in my head. They also supported our launch into Mecca with incredible content that has been our highest converting paid ads content. I would definitely recommend working with MSC!!

SK
St Kilda19 December 2025

The Team at Melbourne Social Co has been amazing to work with over the last two years, especially Jas. Our engagement has skyrocketed, and their strategy has helped us grow our presence online. Highly recommend

JW
Jess Weldon27 June 2025

Melbourne Social Co are social media experts! Their knowledge and experience have completely transformed our social media accounts and we're so happy with the results. The team at MSC are all so supportive. We love working with them and would highly recommend them to anyone looking to level up their social media presence.

NC
Nikita Crockett13 December 2024

I recently attended a Lunch & Learn event held by the team at Melbourne Social Co, and it was absolutely phenomenal. The team went above and beyond to make us feel welcomed into the agency, sharing their wealth of knowledge on industry insights, platform best practices and content creation tips and tricks. The lunch was exceptional, and the connections we made were so valuable. I can’t wait for the next one. Thank you team for putting on such a wonderful event.

Digital marketing agencies in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Reform Digital★ 5,0160Yes
2Digital Movement★ 5,0102No
3SIXGUN - SEO & Digital Marketing Agency★ 5,0101No
4Damaska Digital Australia★ 5,070Yes
5NuKind Digital - Digital Marketing Agency Melbourne, Australia★ 5,065No
6Melbourne Social Co (this page)★ 5,046No
Contact
+611300386165www.melbournesocialco.com.auUnit 5/67/73 Hardware Ln, Melbourne VIC 3000
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed