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Planet Media

Planet Media

4.9(38 reviews)See reviews ↓·Canberra

What customers say

Based on genuine customer reviews

Colleges, galleries and small businesses seeking a new or refreshed online presence feature prominently among the accounts of work completed by this Canberra agency. Projects described include website design and development, ongoing search engine optimisation, branding, graphic design and marketing support, with reviewers noting that completed sites were built for educational institutions and creative organisations as well as commercial clients.

The praise that recurs centres on the team's willingness to listen before starting: customers describe lengthy consultation, patience with repeated changes and a genuine effort to understand the vision behind each project. Named staff, particularly Gino and Lucy, are singled out for their cheerfulness, attention to detail and responsiveness, while Jacob is mentioned for expertise in development and branding. A point that comes up often is that communication remained clear throughout the process and that questions were answered without hesitation.

Reliability also features strongly, with hosting described as fast and dependable and ongoing SEO work credited with improving visibility. Tidiness and fair dealing are implicit in accounts of work delivered exactly as scoped, and the collaborative manner in which revisions were handled earns consistent approval. Several reviewers highlight that members' areas and functionality were created precisely as needed, with the finished sites drawing praise from their own audiences.

Marketing agencyBusiness management consultantDesign agencyE commerce agencyE-commerce serviceInternet marketing service
Planet Media — Customer photo
Planet Media — Customer photo

Reviews

Reviews are taken from publicly available sources.

MP
Michael Petrou31 October 2025

Planet Media has been managing my website and SEO for the past five years, and I couldn’t be happier with the results. Their team is professional, responsive, and genuinely invested in helping my business grow. The website they built looks fantastic and performs flawlessly, and their ongoing SEO work has consistently improved my online visibility and brought in more customers. It’s rare to find a company that maintains such high standards and delivers results year after year. I highly recommend Planet Media to anyone looking for a reliable partner for web design and digital marketing.

P“
Peter “Peter T”3 July 2025

Gino and Jacob at Planet Media have been phenomenal to work with. Their expertise in website development and branding awareness is brilliant, and they truly understand how to bring a business vision to life. Professional, creative, and always collaborative—they made the entire process seamless and enjoyable. I absolutely recommend these guys for any type of business development.

SB
sean beatty4 October 2024

Review of Planet Media: Exceptional Website Development I recently had the pleasure of working with Planet Media to build my website, and I couldn't be more satisfied with the outcome. From the initial brainstorming sessions to the final launch, their professionalism and dedication to quality truly stood out. Understanding My Vision One of the first things I appreciated about Planet Media was their commitment to understanding my ideas. During our initial meetings, they took the time to listen to my vision, asking insightful questions that helped refine my concepts. Their team demonstrated a keen ability to translate my abstract ideas into tangible elements, ensuring that the final product aligned perfectly with my goals. Design and User Experience The design process was particularly impressive. The designers at Planet Media created a visually stunning layout that not only captured my brand’s essence but also prioritized user experience. They provided multiple design concepts and were receptive to my feedback, making revisions swiftly and effectively. The end result is a website that is both aesthetically pleasing and highly functional, with intuitive navigation that enhances user engagement. Technical Expertise Planet Media’s technical expertise was evident throughout the development process. They utilized the latest technologies and best practices, ensuring that my website is not only visually appealing but also optimized for performance. Load times are quick, and the site functions smoothly across various devices and browsers, which is crucial in today’s mobile-centric world. Communication and Collaboration Communication was another strong point in my experience with Planet Media. Their team was always available to answer questions, provide updates, and discuss any concerns. I appreciated their transparency throughout the project, which made collaboration seamless. Their proactive approach meant that I was never left in the dark about the progress of my website. Post-Launch Support After the launch, Planet Media continued to impress with their ongoing support. They provided thorough training on how to manage the website, along with resources for troubleshooting. Their willingness to assist with post-launch adjustments and optimizations speaks volumes about their commitment to client satisfaction. Conclusion Overall, my experience with Planet Media was exceptional. They transformed my ideas into a high-quality website that not only meets my needs but exceeds my expectations. If you are looking for a dedicated team that combines creativity with technical proficiency, I wholeheartedly recommend Planet Media. Their expertise and commitment to quality make them a standout choice for any web development project.

SF
St Francis Xavier College12 December 2022

Planet Media just recently redesigned our College website—we couldn’t be happier with the outcome! They did a great job, were easy to communicate with and were very patient with the many requirements/requests/changes from their customer. We would recommend Planet Media to anyone looking for a fresh new look for their website, or a new website to promote a new business. We also host our website with Planet Media and it is fast, reliable and the service provided whenever we request any assistance is of a high standard. Thank you to Euan, Gino and the team.

JD
Jaymie Dean26 May 2021

Lucy and the team were great to deal with from the outset. They took the time to understand our wants and needs and worked together with me to achieve a great end result. Highly recommend! Thank you Lucy, Gino and the team who helped create our website.

HE
Hayden Egerton21 April 2021

Gino, Lucy and team, I can't thank you enough for the effort put into my website and the quality that you provided. It is everything I have wanted and more, and the functionality you created was exactly what I needed. I have had so many replies and messages saying how professional my site and the member's area looks and works I am over the moon and will definitely be continuing my work with you!

AL
Aquilifer Leadership25 March 2021

We used Planet Media to assist us in re-building the website that we had initially created for ourselves (but had long outgrown). The results were magnificent and have taken our business to the next level. If this isn't enough, the Planet Media Team were so easy to deal with, proactive and very responsive to all feedback provided. Overall a very professional team that are committed to getting the job done. Thanks Lucy, Gino and the rest of the team, we are super grateful for all your efforts.

Digital marketing agencies in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1one x - Marketing Agency Canberra★ 5,046No
2JCreate Digital Agency★ 5,036Yes
3Mude | Brand & Creative Agency★ 5,019No
4Canberra Local SEO Company★ 5,013No
5SEO Agency Canberra★ 5,05No
8Planet Media (this page)★ 4,938No
Contact
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed