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The Ginkgo Tree Creative Studio

The Ginkgo Tree Creative Studio

5.0(26 reviews)See reviews ↓·Ballarat

About the company

The Ginkgo Tree Creative Studio is a digital marketing company based in Ballarat, Australia. It was formed by husband and wife team Jarrod and Emma Hall, who are the co-founders. The studio was rebranded and combined from a video production business and an event/marketing business in 2022. It focuses on storytelling through videos, web design, events and social media advertising. The studio works with non-profits, small businesses, creatives and wellness businesses/organizations. It is based in regional Victoria and works with clients across Australia. Jarrod Hall is a short documentary film producer, photographer, editor, illustrator and artist.

Emma Hall has spent 7 years in the event and marketing industry and holds a Degree in Performance Studies and a Diploma in Entertainment (Stage Management). The studio offers Squarespace web design, SEO, email marketing, lead generation, video production, illustration, events, and social media advertising. It runs training sessions for business owners, councils, community organisations, arts groups and wellness collectives. The studio collaborates with travel and tourism brands across Victoria through its Hidden Lanes platform. The studio's legal entity is The Doddrell Hall Trust t/a The Ginkgo Tree Creative Studio Pty Ltd.

What customers say

Based on genuine customer reviews

Creative and digital work produced by this Ballarat studio draws consistent praise for the calibre of the finished result, whether that involves a new website, brand visuals or video content. Emma Hall features prominently in feedback, with clients describing her as professional, responsive and generous with her time, explaining each step in accessible language and following up with practical tips for maintaining a site afterwards. Reviewers repeatedly note that projects arrived when promised and met a high standard, and that their ideas, even the more particular ones, were accommodated without friction.

Jarrod earns similar recognition for branding and video production work, including an engaging staff session on social media reels that participants found informative and enjoyable. Fair value is a recurring theme, with one client describing a website review session as offering excellent value and leaving with pages of actionable notes. Businesses ranging from a pilates studio and a micro arts practice to a candle maker report that the work helped them reach new customers and feel more confident about their brand. The consistent thread is a blend of technical skill, patient guidance and genuine interest in the client's success.

Event management companyInternet marketing servicePhotographerVideo editing serviceVideo production serviceMedia company

Reviews

Reviews are taken from publicly available sources.

CC
Chris Cirevski6 February 2026

Working with Jarrod was genuinely one of the best decisions I have made for my small candle business. It is rare to find someone who shares the same passion, and Jarrod truly went above and beyond to produce an absolutely incredible work of art to elevate our brand. His communication, expertise and raw talent are unmatched, and I look forward to further collaborations in the future. I cannot recommend Jarrod and The Ginkgo Tree highly enough!

KG
Kate Gerritsen12 September 2025

Jarrod delivered a very engaging and informative session for our staff on creating social media reels. Thanks Jarrod , we had lots of laughs and we look forward to implementing your savvy video making strategies into our digital comms.

NC
Naomi Crowther10 January 2025

Emma Hall of The Ginkgo Tree Creative Studio was both professional and efficient at helping fix some problems with my Squarespace artist website (Naomi Crowther) she made it easy to book at time and went through all the changes with me over the hour time-slot, plus followed up with some tips to help me navigate particular issues for the future. I’d recommend Emma without hesitation! ~ Naomi

RM
Robyn Markey2 July 2024

This was hands-down the best value for money I’ve had in a long time. Emma was straight to the point and so helpful. I left the meeting with pages of notes on how to improve my website and reach. She spoke in easy to understand language and the shared screen was helpful in understanding each point. If you’re looking for someone to analyse your Squarespace website and give feedback, Emma is the one to go to.

DW
Donna Wardlaw25 July 2023

Bounce Global engaged Jarrod from the Ginkgo Tree Creative Studio to assist with a large-scale video-editing project - to create 35+ videos as part of a training program. This complex project involved editing raw video and audio files, and adding in text and image overlays to create a professional and polished series of videos that would become part of an online learning course. Jarrod was extremely helpful and enthusiastic with the project and even spent time helping us set up our filming area so we could get the best results. He worked with us on a very short timeframe and was very flexible and adaptable as the project progressed. We would highly recommend Jarrod and his creative skills for any video editing work. We'll definitely be engaging his services again.

PO
Pauline O'Shannessy-Dowling30 June 2022

Emma & Jarrod are so wonderful to work with - both very professional & knowlegable. Emma created a brand new, beautiful website for me - which has changed my micro arts business & brought me new customers, sales & work. Emma has also worked with me to help me gain a greater understanding of how my website works & opened up a whole new workd to me. I am just so thrilled with my website & I continue to work with The Gingko Tree Creative Studio to learn more about my website & how to get the most out of it. Just thrilled with everything.

JH
Janet Hong2 December 2021

Emma made our daughter’s 1st birthday party such a memorable and special one with the beautiful picnic set up. She was professional and flexible as we had to change venues at the last moment due to inclement weather forecasted. Highly recommend.

Digital marketing agencies in Ballarat compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Ballarat are compared.

RankProviderRatingReviewsOpen Sat.
1Stoke Design★ 5,069No
2Lateral Design Group★ 5,051No
3The Ginkgo Tree Creative Studio (this page)★ 5,026No
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5Moka Media★ 5,04No
Contact
+61455528733www.theginkgotree.com.au51 Lydiard St S, Ballarat Central VIC 3350