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Unknown Group

Unknown Group

5.0(54 reviews)See reviews ↓·Wollongong

About the company

Unknown Group is a full-service creative agency founded in 2020. It began as a two-person operation and has dedicated departments for web, marketing, content, advertising and design. Trent Elliott is named among the faces behind the agency. Its portfolio is built on long-standing partnerships with brands over the past five years. Unknown Group provides web development and social media services.

What customers say

Based on genuine customer reviews

Local businesses and creative clients form the backbone of the feedback for this Wollongong agency, whose remit spans marketing strategy, website design and build, branding, graphic design, photography, videography and social media content. Trent is the team member named most often, with Amoni and Vivienne also singled out for their part in projects. A point made in several accounts is how proactive and organised the group is, with work moving forward without clients needing to chase it and ideas being turned into outcomes that can be measured.

Launching a website or a brand is repeatedly described as seamless, supported by clear and open communication from the first conversation through to the finished product. Several customers describe the care taken to grasp what a business stands for before translating that into something that reads as authentic, with advice called creative, practical and considered. Craftsmanship, originality and a professional manner feature regularly, as does a willingness to go beyond the original brief. A client from the financial sector highlights the knowledge and transparency applied throughout, while others value the range of skills gathered in one place.

Marketing agencyDesign agencyGraphic designerPhotography serviceVideo production serviceWebsite designer

Reviews

Reviews are taken from publicly available sources.

HW
Harry White24 June 2026

Trent is fantastic - him and the entire team at Unknown Group have been great to work with our artists and projects !

KG
Kembla Grange Racecourse14 May 2026

Unknown Group's web team is outstanding. We have been working with them for several years and during that time there has never been an instance where they couldn't bring an idea to life or fix a problem. They can do everything for you but if you prefer they can show you how to make basic edits. Amoni Liddell is our point of contact. Her skills are impressive, customer service is exceptional, and we have complete confidence in anything she does for us. Highly recommended.

ES
Emily Spaseski14 May 2026

We have had the privilege of working with Unknown group and they have done an incredible job with our website development and social media! We have had a great experience and can’t wait to continue further work with UG!

JE
Jackson Earl12 May 2026

Couldn’t recommend Unknown Group highly enough. The whole team was fantastic to deal with throughout the entire process of building our new website. Amoni and Trent were both super helpful, easy to communicate with, and went above and beyond to make sure everything came together perfectly. The finished website looks amazing and we’re extremely happy with the result. Thanks again to the whole team!

HD
Helen D12 May 2026

The best marketing agency in town with an abundance of varied skills, great team work and incredible results. A wonderful business to work with who value their clients and go above and beyond.

B
Belinda15 April 2026

Unknown Group has been amazing to work with. Our team often sends through last minute requests for paid social campaigns with tight deadlines, and they consistently deliver high quality work without missing a beat. Trent, Buggy and Caitlin are super responsive, reliable and genuinely a dream to work with. Highly recommend!

MC
Matthew Colin-Thome10 December 2025

I’ve been working with Unknown Group Marketing since January this year and they’ve been an absolute game-changer for my business. The team is proactive, organised, and genuinely invested in helping us grow. They take the time to understand our brand, communicate clearly, and consistently deliver high-quality work without needing to be chased. What I’ve appreciated most is their ability to turn ideas into real, measurable outcomes — from strategy through to execution. They’re creative, reliable, and easy to work with, and they feel more like an extension of our team than an external agency. Highly recommend Unknown Group to anyone looking for solid, effective marketing support.

Digital marketing agencies in Wollongong compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Wollongong are compared.

RankProviderRatingReviewsOpen Sat.
1Let's Get Visible Wollongong★ 5,0111No
2Love My Online Marketing★ 5,0100No
3Pro Marketing Wollongong★ 5,058Yes
4Unknown Group (this page)★ 5,054No
5Adcraft Studio★ 5,054No
Contact
+61413843209unknowngroup.com.au/contact-us280-282 Crown St, Wollongong NSW 2500
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed