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Format Digital

5.0(32 reviews)See reviews ↓·Adelaide

About the company

Format Digital is an advertising agency based in Adelaide. The agency provides content production, social media advertising, social media management, strategy, and Google advertising services. Its team consists of experienced digital marketers. The agency's working values are integrity, transparency, and responsiveness. Format Digital follows a standardised process for regularly checking accounts, analysing performance and making subtle changes. All clients receive regular, ongoing reporting.

What customers say

Based on genuine customer reviews

Format Digital has earned the trust of Adelaide businesses that seek help with social media, paid search and content production. Running through the feedback is the impact of the work itself, with clients reporting sustained growth after campaigns began and one describing demand that grew so quickly it outpaced their ability to keep pace. Reviewers frequently note that the team invests time in grasping business objectives before proposing approaches, and that the guidance offered is grounded in evidence while remaining straightforward to apply.

A theme running through the feedback is the responsiveness of staff, who are approachable and patient when explaining technical aspects of digital marketing, both while projects are running and afterwards. The professionalism and care evident in the output is another recurring observation, as is the standard of social media material. Named credit goes to Patrick for creative direction and strategic thinking, to Bec and Dani for designing and steering video concepts, to Jordan for managing paid campaigns and to Jacob for advertising work. Clients also mention how their own ideas were developed into something distinctive and engaging, and how practical suggestions for improving operations went beyond what had been commissioned.

Format Digital — Customer photo
Format Digital — Customer photo

Reviews

Reviews are taken from publicly available sources.

NM
Nick Martin15 January 2026

We have been using Format Digital for 12 months now, the results are outstanding, Our online store has some incredible growth and the general awareness of The Pet Butcher brand has exceeded my expectations. Great team that are a pleasure to work with. Highly recommend these guys.

B
Bianca18 December 2025

Working with Format has been incredibly seamless they have an amazing team and put a lot of genuine care into everything they do. Highly recommend, particularly for social media management!

LM
lachlan mullen10 December 2025

Format has supported our business marketing with content creation on social media and Google ads. They have been fantastic, Bec and Dani really help in designing and guiding video content and creation and Jordan has been a great help with the Google ads campaign.

DM
David Minear7 March 2025

Without doubt, an excellent team to deal with. Smart, strategic, responsive and involved. Nothing was too much trouble. Our strong social visibility and ticket-sales success owe a lot to Format Digital. My third time around with these guys and I'll be back.

FB
Fiona Barden25 February 2025

Patrick and Jacob at Format have been excellent to work with on Google ads work for my small, service-based business. Results were immediate and I had to halt my ads at one point because I was struggling to keep up with demand. Each time I speak with them they have thoughtful and insightful tips on how I could possibly streamline and improve my business, over and above the ad work I've hired them for. Nobody will care about your business as much as you do, but it sure is nice to work with good people who care about your success!

PM
Pirate Media17 February 2025

We have been working with Patrick and his team for over 5 years and have had nothing but success together. The Format team are pro-active, knowledgable and guru's at their jobs. They are a perfect agency partner and we will continue to work and succeed together for years to come.

DT
Dominic Thomas Mattei14 February 2025

Have been working with format digital for close to a year now and I'm always very impressed by the quality of work and professionalism they consistently display. They really took time to understand my business and the best processes for advertising and as a result I've steadily been growing since we started working together. Can't recommend enough!

Advertising agencies in Adelaide compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Adelaide are compared.

RankProviderRatingReviewsOpen Sat.
1Lustosa Marketing★ 5,066No
2Pyxel Media★ 5,046No
3Format Digital (this page)★ 5,032No
4KWP and Partners Adelaide★ 5,012No
5Periscope Media★ 4,937No
Contact
+61438895835www.format.digital170 Sturt St, Adelaide SA 5000
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed