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Hello Social

5.0(19 reviews)See reviews ↓·Sydney

About the company

Hello Social is a digital marketing agency that has been operating for 13 years. The agency has a team of 60 based in Sydney and Melbourne. Sam Kelly is CEO & Managing Director.

Hello Social was named Campaign Asia's Agency of the Year in 2022, 2023 and 2024, and Campaign Asia's Influencer Marketing Agency of the Year 2024. It was also named AIMCO Agency of the Year 2022 & 2023. Services include creative, talent, earned, paid media and experiential marketing programs.

What customers say

Based on genuine customer reviews

Expertise in social media management and strategy is the theme that runs through the feedback for this Surry Hills agency, with clients consistently highlighting the depth of knowledge the team brings to campaigns. Working relationships are described as friendly and professional, and the creativity on offer is repeatedly praised as seemingly endless, particularly when it comes to generating fresh ideas for social pages. Clear, measurable results feature often in accounts of completed work, with brands noting that their online presence grew noticeably after engaging the team.

Various customers describe the organisation and prompt communication that make content days run smoothly, and named staff members Alyssa and Nicole are singled out as a pleasure to deal with. Campaigns are spoken of as successes, and clients express eagerness to collaborate on further projects. The agency is also characterised as vibrant and forward-thinking in its approach to the social media landscape, with the funky office mentioned in passing. Feedback centres on marketing and social media knowledge, brand growth and the ease of working alongside the team.

Hello Social — Customer photo

Reviews

Reviews are taken from publicly available sources.

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Claire Craven19 June 2026

I worked with Aizal, Maddy, and the team at Hive Social to bring my website, The Pleasure Paradox, to life, and all I can say is wow. From the very beginning, they took the time to understand my vision, brand, and personality, and somehow managed to capture it all perfectly. The final website feels authentically me; professional, engaging, welcoming and exactly how I wanted people to feel when they arrive. The entire process was smooth, collaborative, and well managed. I felt listened to at every stage and was given opportunities to provide feedback and refine ideas until everything felt right. Their communication was excellent, and they made what could have been an overwhelming process feel easy and enjoyable. As someone working in the sexuality and intimacy space, I was also incredibly appreciative of their professionalism. It can be an industry that carries a degree of awkwardness or hesitation, but the team approached the project with openness, respect, and genuine enthusiasm from start to finish. I am absolutely thrilled with the result and would highly recommend Hive Social to anyone looking for a creative, talented, and professional team to bring their brand and website to life.

MM
Mingle Movement26 May 2026

I recently had the pleasure of speaking with Raiya. Whilst this agency didn't offer the services that i was after, I was given some some very useful and helpful information and referred to other companies that could assist. Instead of just ending the call after knowing she couldnt' help, she gave me 10mins of her time. We need more of this in todays age. Just offering advice to people, without any expectations. Ill have no hesitation referring people to your business, if thats how well you treat people who aren't even your customers. Keep up the great service.

NC
N'youla Camara30 January 2025

Ok

JM
Joshua Mifsud15 October 2024

Alyssa and Nicole are always a pleasure to work with. Their organisation and prompt communication make content days such a seamless process. Highly recommend!

SB
Sean Byrne10 May 2024

Great friendly team, their ideas and creativity is endless and the knowledge of marketing and social media is above and beyond

ER
EJ Russell5 October 2020

This company has the people, resources and expertise to deliver the results you need to achieve your objective. Anything else is a waste of valuable time and money. Don't waste either you only get one chance to make a good impression. 🤟

TU
Thomas Ullmann7 August 2020

Very nice to deal with, professional. Highly recommended.

Digital marketing agencies in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Hello Social (this page)★ 5,019No
2Warren Digital★ 5,052No
3First Page - SEO & Digital Marketing Agency★ 5,020No
4Digital Presence - Digital Marketing & SEO Agency★ 5,019No
5Uppercut Digital Western Sydney★ 5,020No
Contact
+61288893930hello-agency.com16/285a Crown St, Surry Hills NSW 2010
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed