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IVY SOCIAL

IVY SOCIAL

4.9(32 reviews)See reviews ↓·Canberra

About the company

Ivy Social is a boutique social media and digital marketing agency. The agency has been in business since 2017 and has serviced clients across Australia for over 10 years. Ivy Social is based in Canberra, Brisbane and the Sunshine Coast. Emily Coates is the founder of Ivy Social. Ashley Alexander is a Director at Ivy Social. Vanessa McGrory is Operations Manager and Senior Specialist at Ivy Social. Lisa Toffolo is Performance Marketing Manager at Ivy Social.

Melissa Sinclair is Senior Social Media Specialist at Ivy Social. Amy Thomas is Marketing Specialist at Ivy Social. Hannah Woods is Performance Marketing Specialist at Ivy Social. Casey Adams is Creative Content Specialist at Ivy Social. Alana Seears is Social Media Specialist at Ivy Social. Sophie Linton is Social Media Specialist at Ivy Social. Ivy Social offers social media and digital marketing services.

What customers say

Based on genuine customer reviews

Based in Fyshwick, IVY SOCIAL has built a reputation across Canberra as a marketing agency whose clients return for years rather than months. Reviewers repeatedly mention the quality of the output, from social media management and graphic design to online advertising campaigns and website management, with strategic planning and creative content singled out as consistently aligned to each client's goals and brand voice. Reliability and clear communication come up often, and more than one customer describes the team as responsive, proactive and open to feedback throughout a project.

Named staff earn particular praise: Casey is described as organised and kind, while Vanessa and Em are credited with deep knowledge of advertising and marketing strategy. Something that features in review after review is the collaborative, patient manner of the team, which has supported businesses through campaign launches and the opening of new premises. Clients also value the stable, long-standing relationships they have formed with the agency, noting its commitment to social media and digital work over many years. The practical benefits reported include stronger brand recognition, improved digital performance and noticeably higher engagement and reach, achieved without stress or fuss.

Marketing agency

Reviews

Reviews are taken from publicly available sources.

BC
Bathroom Company20 March 2026

Ivy Social are great! After 30 years in business trying to find a marketing company who understands the dark arts of internet advertising, it has been an absolute delight to work with these guys. Not only are they technically adept at what they do, they are transparent and effective communicators and they simply excel at what they do. We've spent years looking for a company as good as Ivy Social. And not only are they outstanding at their core business, they are all just wonderful humans, who are all a pleasure to deal with. I can highly recommend Ivy Social for any business needing a top tier marketing company.

SR
Sam Robinson20 March 2026

It is a pleasure working with Ivy Social on our Neighbours Every Day social connection campaign. The team is genuinely friendly, patient and always willing to help, bringing creativity, professionalism and great problem-solving to the table. They’re responsive, reliable and flexible, and genuinely thoughtful in their approach. Experts at what they do and a great partner to work with, AND they are also fun!

AZ
Athena Zappia19 March 2026

We have loved working with Ivy Social. Casey is incredibly organised, always on top of everything, and just such a kind and lovely person to work with, nothing is too difficult. Vanessa & Em are so knowledgeable, especially when it comes to ads and marketing strategy. They have helped create a really strong brand for us and have been such a fantastic support when opening a new business.

CS
Chris Scullin19 March 2026

Working with the team at Ivy Social has been amazing! We are a local Canberra start-up and they have worked with us on a Brand Update and Marketing Strategy, executed on both of these and are now managing our socials on an ongoing basis. Cannot recommend them highly enough.

AP
Accounts Public27 January 2026

Ivy Social have supported us with social media management, graphic design, online ad campaigns and website management for almost 5 years. They are exceptional to work with and we would recommend their services to other businesses that require similar services.

A
Adrian18 November 2025

Engaging with the Ivy Social team over the last couple of years I can confirm that not only are they professional and polished as a team, they have provided valuable advice and support to augment our overworked in house communications team. One example of Ivy Social's excellent work relates to the Mental Health Nurses Day (21 February) campaign run this year that saw a staggering success result not only on our platforms, but more importantly the high success rate of partner organisations such as Psychiatrists, Psychologists, ACN (Nurses), ACNP and so on as well as several overseas countries using our free material to show their support. Thank you Ivy Social for all of your excellent work.

ZC
Zango Canberra18 July 2025

We partnered with Ivy Social for one of our biggest campaigns to date, and they absolutely delivered. From strategy to execution, their team brought fresh ideas, creative energy, and a deep understanding of what works on social. They were proactive, collaborative, and always quick to adapt as the campaign evolved. Thanks to their support, our content reached new audiences, engagement levels soared, and we were able to bring our campaign vision to life in a really meaningful way. We’d happily work with Ivy Social again and recommend them to any brand looking to elevate their social media presence.

Digital marketing agencies in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1one x - Marketing Agency Canberra★ 5,046No
2JCreate Digital Agency★ 5,036Yes
3Mude | Brand & Creative Agency★ 5,019No
4Canberra Local SEO Company★ 5,013No
5SEO Agency Canberra★ 5,05No
7IVY SOCIAL (this page)★ 4,932Yes
Contact
www.ivysocial.com.auUnit 3, Building 3.3/1 Dairy Rd, Fyshwick ACT 2609
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–17:30
Sunday09:00–17:30