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Craft Marketing

Craft Marketing

4.9(44 reviews)See reviews ↓·Wollongong

What customers say

Based on genuine customer reviews

Wollongong businesses and organisations have turned to Craft Marketing for digital strategy, branding design and social media management, and the feedback is consistently warm. Much of the praise centres on the team's expertise, with several clients noting that the advice is frank and that the strategic thinking goes beyond straightforward execution.

Paul, Pete, Sarah and Peter Gilles are named repeatedly, and reviewers describe them as responsive, knowledgeable and easy to deal with, while the wider team is called helpful, creative and considerate. Reliability and punctuality come up often: projects are delivered to brief and, in several accounts, beyond it, with clients citing measurable results from campaigns and steady growth in online engagement. Website and branding work is another recurring theme, along with event planning handled in detail, and customers characterise the pricing as competitive for the calibre of work.

Communication before and after projects is a point that comes up often, with the same staff members credited for keeping clients informed and making digital advertising feel straightforward. For one football club, the reach achieved over three years exceeded expectations, while a health care client saw new doors open. The recurring theme is a team that understands the brief and elevates it.

Craft Marketing — Customer photo

Reviews

Reviews are taken from publicly available sources.

CS
Courtney Steltenpool8 April 2026

We’ve worked with Craft across multiple campaigns now and honestly they just make everything easier. In a role where there are a million things competing for your attention, having an agency like Craft that you can trust completely to deliver - on time, on brief and without a lot of hand holding - is invaluable! Their communication is great, the process is always smooth and the results speak for themselves. But more than anything, they’re just really awesome people to work with.

MJ
Matty J19 March 2026

Working with Paul and the team at Craft Marketing has been an absolute pleasure across multiple website projects. Every collaboration has been the dream - they truly understand the brief from the outset and consistently bring smart, strategic thinking to the table. Their pricing is competitive, but it’s their deep understanding of the digital landscape that really sets them apart. They don’t just execute - they actively look for ways to elevate the final product. Add to that their reliability and ability to always deliver on time, and you’ve got a team you can trust to get it right, every time. If you're building a website - they're the best in the business !

SJ
steven jones12 August 2025

I can't speak more highly of Pete, Sarah and rest of the team at Craft Marketing. Frank and fearless with their advice, their branding design work was first class and their guidance on our digital marketing strategy truly opened doors for us that we didn't know existed! I wouldn't hesitate to recommend Craft Marketing wholeheartedly. Steve Jones, Dyvest Health Care

ND
Nic Dev28 July 2025

We've been really happy working with Craft; we work with Sarah and she is responsive, easy to deal with, and knows her stuff. Craft has made digital advertising feel simple, and we've seen great results. Highly recommend!

CA
Christopher Apps9 May 2025

I would give Peter and Craft Media 10 stars if I could. Peter knows his profession well and has a great communication style and I'm looking forward to seeing the benefits of his advice for my business. If you want social media advice, then Peter is your go-to-person.

DW
Darron Webber9 August 2024

Peter Gilles took the time to understand our unique situation and then provided sound and realistic options that moved our music project forward in a timely and financially viable manner. His team have been helpful, creative and considerate. If you are looking for a Digital Marketing company that offers integrity and a professional service then look no further. Highly recommended!

KP
Kellie Parkin4 July 2024

Working with Peter and Paul at Craft Digital Marketing has been an absolute pleasure. From our first meeting, they understood what we wanted to achieve to capture the essence of our organisation and build a website to reflect this. Everything flowed seamlessly, feedback was always well received, and the final product exceeded expectations. I would highly recommend Craft for all your digital marketing needs.

Digital marketing agencies in Wollongong compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Wollongong are compared.

RankProviderRatingReviewsOpen Sat.
1Let's Get Visible Wollongong★ 5,0111No
2Love My Online Marketing★ 5,0100No
3Pro Marketing Wollongong★ 5,058Yes
4Adcraft Studio★ 5,054No
5Unknown Group★ 5,054No
9Craft Marketing (this page)★ 4,944No
Contact
+61242630800www.craftmarketing.auSuite 8/233 Crown St, Wollongong NSW 2500
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed